If you are a UTGSU member who has not opted out of the Health and Dental plans, you can make claims through our insurance provider Green Shield at greenshield.ca.
Click this link to access forms to mail in a paper claim: webpage. Please note that the claims process is faster when completing online.
INSURANCE PLAN NUMBERS
When making a claim you will need the following information:
– Your Policy Number is UTG
– Your ID Number is your student number followed by 00 (for dependents, if any, 01, 02, etc.)
– The Provider is Green shield
MAKING CLAIMS ONLINE
REGISTER ONLINE TO SUBMIT CLAIMS ELECTRONICALLY
You can register for an online account at https://gsceverywhere.ca/login and follow these steps:
- Click the LOGIN button and click “GO” to register as a plan member. Click on Register your account.
- Enter your member ID (your student #) Please make sure you include UTG before your student number.
- Enter your Date of Birth. Followed by your email address.
- Sign in for Direct Deposit. Enter your Bank Account Information and a few other details.
- Create your Username (not your email address). And create your Password.
- Complete your Registration. Click ACCEPT.
If you encounter any problems, call Green shield at 1-888-711-1119 and they will assist you as they have remote access to your account.
SUBMIT CLAIM ELECTRONICALLY
- After you have registered for Plan Member Online Services, select “Submit a Claim” from the menu.
- Select the type of claim you are submitting.
- Enter your complete claim details and click Submit. Note: If you or your spouse have other coverage with GSC, you can coordinate your claim with the other GSC plan right at the time of online submission.
A confirmation page will display, showing your exact claim adjudication results. We encourage you to print a copy for your records. If you are selected for an audit, you will have to submit supporting claim documentation within a set timeframe to get your claim paid and to avoid potential suspension of access to this feature. Your supporting documentation can be uploaded online right from the audit notification.