Health and Dental

Health and Dental Insurance Winter Opt-Out Reimbursement
The Health and Dental Insurance opt-out reimbursements by Direct Deposit were sent out on March 19th. The cheques were mailed on March 20th And the E-Transfers were sent out on April 3rd. Please note: In light of what is happening right now, there may be delays in receiving your mail. We ask for your patience at this time. If you do not receive your cheque by April 30, 2020, please send an email to: You should have received an application number after you opted-out. That is your confirmation that your opt-out was successful. Please forward the email with the confirmation number, including your student number, to:  and we will investigate your reimbursement status.

The University of Toronto Graduate Students (UTGSU) Health and Dental (HDI) Plan provides students with unique health benefits. The Plan was designed to provide many important services and cover expenses such as prescription drugs, health practitioners, medical equipment, and travel health coverage, which are not covered by a basic health-care plan (i.e. OHIP) or the equivalent (such as UHIP for international students). Unfortunately, a large number of students do not have access to affordable extended insurance through employers. Student health plans are designed to provide this access and eliminate barriers to affordable health care.

Inquiries and contact

UTGSU members who have not opted out of the HDI Plan can access resources for inquiries, claims, and coverage through Student Care. If you need assistance regarding coverage, opt-outs, and enrolments, please call UTGSU Student Care at 1-866-358-4436 (Monday to Friday 9-5 PM) or visit If you need assistance with claims inquiries, please contact Green Shield at 1-888-711-1119. You can also contact the UTGSU directly for assistance:

HDI office: 16 Bancroft Ave, Toronto, Monday to Thursday: 10:00 am- 3:00 pm
Phone: 1-416-978-8465

Find more information regarding specific questions below